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Fort Worth, TX



What You’ll Do


  • Take incoming calls for towing service, police impounds, and accidents.

  • Coordinate and dispatch multiple drivers

  • Take incoming calls for impound release

  • questions that relate specifically to the laws relating to towing and impoundment

  • Perform releases and cashier duties for impounded vehicles with potentially dishonest, demanding, and challenging customers.

  • Process impoundment paperwork and maintain compliance with all requirements for the laws of towing and impoundment.

  • Administrative and clerical duties including email, fax, phones.

  • Billing and collection of towing services.

  • Cash and deposit management.


  • TOPPS program experience

  • Emergency call center or dispatch experience.

  • 2 to 4 years of towing dispatch experience.

  • Excellent computer skills.

  • Strong work ethic, self-motivated, and very organized.

  • Strong desire to help people and solve challenging problems.

  • Able to work under pressure

  • Able to multitask

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